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Reset the TCP/IP Stack - For 169. or 0. or even 192., you can try resetting the TCP/IP stack:
- Do so by opening a command prompt (Start->Run->"cmd")
- Type the following command (sans quotes): "netsh int ip reset resetlog.txt" .
- If that command doesn't work, another command that is supposed to work under XP SP2 (but is currently untested by the SCIC) is: "netsh reset winsock catalog" .
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In order to connect to ResNet, a computer must be registered. Instructions can be found at the ResNet registration topic. If you need an Ethernet cable, go to the SCIC.
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In order to connect to the Student Computing Network, a computer must be registered. Instructions can be found at the Student Computing Network registration topic. If you need an Ethernet cable, go to the SCIC.
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Is E-Mail working, but not web-browsing? Try a different web browser if you can. If your Proxies are turned on, try turning them off. To do this in Internet Explorer, go to Tools--LAN settings. In Mozilla, or most other browsers, go to either Tools-- Preferences. There should be a place to turn off proxies under connection settings.
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Is E-Mail working, but not web-browsing? Try a different web browser if you can. If your proxies are turned on, try turning them off. Go here to see how to fix your proxy settings. |
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- The Residential Network, usually referred to as ResNet.
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- The Student Computing Network, sometimes referred to as ResNet.
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Is E-Mail working, but not web-browsing? Try a different web browser if you can. If your Proxies are turned on, try turning them off. To do this in Internet Explorer, go to Tools--LAN settings. In Mozilla, or most other browsers, go to either Tools-->Options or to Preferences under File or Edit. There should be a place to turn off proxies under connection settings.
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Is E-Mail working, but not web-browsing? Try a different web browser if you can. If your Proxies are turned on, try turning them off. To do this in Internet Explorer, go to Tools--LAN settings. In Mozilla, or most other browsers, go to either Tools-- Preferences. There should be a place to turn off proxies under connection settings.
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If neither web-browsing or email are working, retrieve the IP Address. On PCs, you can do this by going to Start-->Run, and then typing cmd. On Macs, go to the Networks control panel under system preferences. Does your IP begin 137, 169, 192, or 10.22?
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If neither web-browsing or email are working, retrieve the IP Address. On PCs, you can do this by going to Start-->Run, and then typing cmd, then typing IPCONFIG. On Macs, go to the Networks control panel under system preferences. Does your IP begin 137, 169, 192, or 10.22?
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192 means you are either not seeing the DHCP server or you have been booted off the network for a DMCA violation, high bandwith use, or a virus. First check in the Network Connections control panel, in the TCP/IP properties of Local Area Connections properties, make sure your computer is set to have an IP Address configured automatically via DHCP (in Macs go to the Networks Panel in System Preferences). If you are set to obtain an IP Address automatically, you should contact Charles at x4336 or email him from the labs at scic@carleton.edu.
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192 means you are either not seeing the DHCP server or you have been booted off the network for a DMCA violation, high bandwith use, or a virus. First check in the Network Connections control panel, in the TCP/IP properties of Local Area Connections properties, make sure your computer is set to have an IP Address configured automatically via DHCP (in Macs go to the Networks Panel in System Preferences). If you are set to obtain an IP Address automatically, you should contact Kevin at x4336 or email him from the labs at scic@carleton.edu.
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If all fails, talk to a SCIC worker, they will HEAT the problem to Charles or Dlugosz as appropriate.
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If all fails, talk to a SCIC worker, they will HEAT the problem to Kevin or Dlugosz as appropriate. |
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