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Formerly known as Webmail, CarlMail is a web-based version of your email that is accessible from any computer with an internet connection, anywhere in the world. If you already keep your mail on the server (i.e. Mulberry or other IMAP users), then you will see your regular inbox and all of your mailboxes through CarlMail as well.
When should I use CarlMail? Any time that you are away from your regular computer(s) is a good time to use CarlMail. You can use it regularly from home so that you don't have to worry about configuring your email program. You can also use it while you are traveling to conferences or on off-campus programs. Any computer with an internet connection can access CarlMail, so it's a very convenient way to check on your email without having to carry a laptop, or dealing with the setup of an ISP. Many cities have internet cafes, and conferences usually have a bank of public computers, which are perfect locatins for checking your email with CarlMail.
You can find CarlMail from the ITS website, or just remember the address: http://webmail.carleton.edu.
Once you load the webpage for CarlMail, you will be presented with a login screen. Use your Carleton username and password to login to your email. It is always important to login to email in only one location. Logging into your email from two locations at one time (e.g. home and office) is potentially dangerous and can damage your inbox.
After you login, you will be presented with a list of available messages in your inbox. Click on the name of the sender or the subject line of a message to read it. When you have the message open, you will notice a list of useful links just above the date of the message. From here you can delete the message, reply only to the sender, reply to all receipients, forward, redirect, save or print the message.
If you have configured your Address book as suggested below, you'll notice little green book icons next to all names in the sender and recipient fields of your messages. Click the green book icon next to a name to automatically add that person into your address book.
Click the Compose icon in the toolbar at the top of your window to open a new message window. You can type partial names or addresses in the TO, CC or BCC fields, just remember to click the link Expand Names in order to auto-fill the full addresses. The names must be in your My Contacts or the Carleton Directory in order to be expanded properly. See the section about configuring options for your Addressbook in order to make this feature work well.
You can attach files at the bottom of the message. First click the Choose File button and navigate to the file you'd like to attach. Once you have chosen a file, click to the Attach button to include it with your message. Attachments can also be removed by checking the box to the left of the attachment and then clicking Remove Selected.
In addition to your inbox, you can have many other mailboxes that you can use as file folders for your important messages. CarlMail refers to these mailboxes as folders, and they appear in a drop-down menu at the upper right of the screen. Once you have these folders available to you, you can then move or copy messages from your inbox into your folders for storage.
Creating a New Folder - To create a new folder, click on the Folders icon in the toolbar at the upper left of your window. From within the Folder Navigator, you can use the drop-down menu to create, rename, or delete folders.
Moving or Copying Messages into Folders - From your inbox, you can sort your mail by moving messages into your folders. Moving a message will remove it from your inbox and insert it into your target folder. Copying a message will create a copy in the target folder, but leave a copy in your inbox. Check the checkbox to the extreme left of the message(s) you would like to move, then open the 'Messages to' drop-down menu to the upper right of your message list. Once you've chosen the target folder, click the Move link to the left of the menu. You can use this method to move many messages at once into the same folder.
Attaching files can be done in CarlMail just like it can be done in other email programs. But there's an extra crucial step that you can't forget, or your attachment may not be sent.
- Click on the Attach icon in your message, or scroll to the bottom of your message window to find the Attachments area.
- Click on the button called Choose File and navigate to the file that you want to attach.
- Once you've chosen the file to attach you'll see that it appears at the bottom of the message. But it's not attached to the message until you click the Attach button.
You can tell that you've successfully attached a file when it appears in the attachments area of your message with a checkbox next to it and file size information.You must complete this process for each attached file. It should look like the picture below.
Configuring Options for CarlMail
There are many options available for configuring CarlMail. Here are a few that we recommend to make it even easier for you to use. Click on Options fromt the toolbar at the top of your window to view the available options for configuration. Below are some of the areas where there is useful or recommended configuration changes.
Personal Information - This is where you can set the name that appears and the sender in your messages (by default it will only insert your email address). You can also set a signature and the mailbox that all sent messages are copied to. We highly recommend creating a Sent folder and then copying all of your outgoing messages to this folder.
Language - You can change the interface language of CarlMail to be in a wide variety of languages. If you choose Default Value, it will use the native character set that your browser prefers. If you set the language here, it will retain this setting regardless of what language you may choose at login. Currently, CarlMail does not handle Unicode correctly.
Filters - Filters can be used to automatically sort your mail based on consistent criteria that you define. For example, if you are on a listserv and always receive messages from listserv@lists.carleton.edu, then you can define a filter to automatically move this message to your folder called Listserv. This is a great way to organize your mailbox and allow you to read certain message groups when you are ready to read them. Please ask your Coordinator for more info about how to effectively use filters.
Message Viewing - you can set this option to filter your messages for profanity. This option is untested, so use it with extreme caution.
Deleting and Moving Messages - To make it easier to read your inbox, you may want to have your deleted messages moved to a Trash folder instead of appearing in your message list as deleted messages. In either case, you can undelete a message as long as you have not expunged your deleted messages or emptied your trash.
Display Options - You can choose to sort your messages according to date, sendor or other criteria by default. You may also choose an ascending or descending order, the number of messages per page and other display options. It's worth trying these options out to find out how they best work for you.
Message Composition - This area allows you to set the width of your new message window, where to save drafts and how to manage the composition window.
New Mail - this is where you can set the frequency with which your inbox is refreshed (i.e. checks for new messages) and whether or not you prefer to be alerted with a pop-up window when new messages are present.
AddressBook - While you may still see some errors on this window, it seems to work well. We strongly recommend listing both My Contacts and Carleton Directory under the Selected Addressbooks. Do this by highlighting one of these items and then clicking the hand icon pointing right. You can also choose the fields you want to be searchable for either addressbook. Choose My Contacts as the addressbook for adding addresses, this will make it easy to add new people to your address book.
Importing Address Books
You can import addresses from some other mail programs so that they are available to you while you are using CarlMail. Some programs will import directly and others need to be transferred through another program before they will import properly. Click on the AddressBook icon in the toolbar at the top to enter the AddressBook. Then click on Import/Export to enter the import screen.
Importing Mulberry Address books - These can be directly imported into Carlmail. From the computer that contains your Mulberry address book, enter the Import/Export screen of the CarlMail address book. Select Mulberry Address Book as the format and then select My Contacts at the destination. Click the Choose File button to navigate to your Mulberry Address book file. On Mac OS 10, this inside Documents > Mulberry > Address Books. On Windows XP, this is in C:\Documents and Settings\accountname\Application Data\Cyrusoft\Mulberry\Address Books\. Once you've chosen the file, click the Import button.
Importing Eudora Address books - There is not a direct import method for Eudora address books, so you will first import your Eudora address book into another program and then export it into a format that CarlMail can accept. You can use Mozilla's Address book for this purpose, but you may want to contact your Coordinator for assistance with this.
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