|
|
 Mulberry is the most commonly supported e-mail program at Carleton.
Mulberry can be found on all the lab machines and is available for download (see below).
Carleton purchases Mulberry for the use of its students, faculty, and staff, both on lab computers and on their personal computers. Mulberry can be downloaded here. There are versions for both Windows and MacOS. The maker of Mulberry, Cyrusoft, also makes a Linux version, but Carleton does not currently purchase it.
Because Mulberry is installed on all public lab computers, many, if not most, Carleton students use it. In addition, Mulberry is the only e-mail client the SCIC provides support for.
Note: If you are upgrading from an older version of Mulberry, you may want to look in C:\Program Files\Mulberry for any address books. Address book files end with an .mba extension; if you find any, move them to a safe location before uninstalling Mulberry.
Step 1: Install or upgrade to Mulberry 3.1.6
1. If you have an older version of Mulberry installed, remove it. The easiest way to do this is by clicking the Remove Mulberry icon under the Start->Programs menu:
2. Download the Mulberry 3.1.6 package here.
3. Double-click the downloaded package, save the Mulberry 3.1.6 for ResNet folder, then open that folder.
4. Double-click the Mulberry_v3_1_6.exe icon and click Next or Yes through the installation. If the registration box below appears, click Cancel to close it. Close any other open boxes as well.
5. Next, double-click the MulberryCrypto_v3_1_6.exe icon and click Next or Yes through the installation until the Setup Type screen appears. Click Custom and then Next, as shown below.
6. On the Select Components screen, select only PGP and SSL, then click Next, as shown below.
Continue clicking Next or Close until the installation is complete.
Step 2: Configure Mulberry 3.1.6 and save settings
1. Open Mulberry, log in and use the File menu to open Preferences.
2. In the Preferences window, make sure that your Real Name and User ID are filled in correctly, then click the Advanced option as shown.
3. Once in the Advanced mode, you will see many more options and tabs in the Preferences window. Make sure the Accounts tab is selected, then check to see that your username is displayed correctly in the User field and that all other settings match what you see below. When you're sure that all the settings match for IMAP, change the Account: menu to SMTP as shown below.
4. Once in the SMTP section, type in your username in the User field and check to make sure the settings match the picture below. Finally, click on the Save As... button and save your preferences to the Desktop or some other handy place.
5. Quit Mulberry, then launch it by double-clicking on the prefs file you just saved, as shown below. This is the way you should always launch Mulberry from now on.
6. Finally, check to make sure that the new settings are working by sending and receiving mail as you normally would.
Note: If you are upgrading from an older version of Mulberry, you may want to look in your existing Mulberry folder for any address books. Address book files will have a spiral-bound book icon; if you find any, move them to a different location before uninstalling Mulberry.
Step 1: Install or upgrade to Mulberry 3.1.6
1. If you have an older version of Mulberry installed, remove it by dragging the Mulberry folder to the Trash.
2. Download the Mulberry 3.1.6 disk image from our website. Mac OS 9 users, please use this link.
3. Double-click the downloaded disk image to mount it, then open the mounted disk.
4. Double-click the Mulberry_v3_1_6 icon and click Continue or Accept to get to the Easy Install screen, then choose Install to start the installation. Click Quit when it is finished.
5. Next, double-click the MulberryCrypto_v3_1_6 icon and click Continue or Accept through the installation until the Easy Install screen appears. Change Easy Install to Custom Install, as shown below.
6. On the Custom Install screen, click the small triangle next to Plug-ins, select only PGP and SSL, then click Install, as shown below.
Click Quit when the installation is finished.
Step 2: Configure Mulberry 3.1.6 and save settings
1. Open Mulberry, log in and use the Mulberry menu to open Preferences.
2. In the Preferences window, make sure that your Real Name and User ID are filled in correctly, then click the Advanced option as shown.
3. Once in the Advanced mode, you will see many more options and tabs in the Preferences window. Make sure the Accounts tab is selected, then check to see that your username is displayed correctly in the User ID field and that all other settings match what you see below. When you're sure that all the settings match for IMAP, change the Account: menu to SMTP as shown below.
4. Once in the SMTP section, type in your username in the User ID field and check to make sure the settings match the picture below. Finally, click on the Save As... button and save your preferences to the Desktop or some other handy place.
5. Quit Mulberry, then launch it by double-clicking on the prefs file you just saved, as shown below. This is the way you should always launch Mulberry from now on.
6. Finally, check to make sure that the new settings are working by sending and receiving mail as you normally would.
When logging into any account, your NetID (username) and password are sent across a network. For years it was a common practice to transmit this information without protecting it through encryption. In this era of wireless networks, it is much easier for this kind of account information to be intercepted. This is particularly the case when you are computing in public spaces such as coffee shops or Carleton's own wireless network. In the fall of 2004, Carleton's email system became setup to accept only encrypted passwords in an effort to protect our accounts more effectively. In order to best implement this change, a new version of Mulberry is required for usage.
What type of error message do you get? If it's something like IMAP unavailable or login disabled, you probably have not upgraded. Make sure you are using version 3.1.6 (see above). If you are not, do an upgrade. Even if all appears okay in Mulberry and it's not launching properly for no good reason, try a reinstallation. For a reinstallation, remove your current version of Mulberry first by using Remove Mulberry from the Start menu. Also go to the Add/Remove programs Control Panel and remove Mulberry there as well. Finally, do a Start-Search and type in Mulberry and delete anything that comes up.
Run the installation process successfully. Make sure the settings in Preferences are correct. Make sure Mulberry is being launched from the preferences file.
If you receive a Start-TLS error with a command reply 454 problem, please change your security settings under Preferences from TLS to SSLv3.
Mulberry tells the mail server when you log in and when you log out. If you have Mulberry open anywhere besides the station you’re working at, you’ll be sending another message to the server that you (or a hacker using your account) are logging in again, so it brings up “unread” messages and doesn’t allow you to delete anything in the interest of security. If you are working on Mulberry and your computer crashes, you’ll also have this problem, because it told the server you logged in, but it never sent the message that you logged out. If this is the case, be patient, the problem will go away on its own.
Save your preference file to your Home account. Do this through Preferences under the Edit menu. Once you have saved a preferences file, any address books you create will open automatically if you start Mulberry by double-clicking on the preferences file. Address books are also saved automatically once there is a preferences file.
For something lesser, go to the address menu and choose Address Book Manager. In the Manager window, highlight the little blue floppy disk thing that says “Address Books.” Choose “new.” DESELECT the “single” button. Once the “group” button is the only highlighted button, choose “new.” Give the group a simple nickname. Enter the addresses and press OK. Now go back to the Address Book Manger and press the + button to see your book. Make sure the three little diamond buttons are checked. This will allow access to the address book at any time. Now in order to access the book, you simply need to type in its nickname on the to:; cc:, or bcc: line and press TAB to watch all the addresses pop up. Users should put their own username in the to: line and their list in the bcc: line. Bcc will prevent users from hijacking the list for their own purposes.
To create a new folder (or mailbox) in Mulberry just go to the MAILBOX menu->create->then click on create a mailbox to contain messages. Put old mail in this mailbox so that your inbox doesn't make our server slow every time it is accessed. This is mainly a concern for users with large inboxes, but it would be good practice for all people.
Mulberry tells the mail server when you log in and when you log out. If you have Mulberry open anywhere besides the station you’re working at, you’ll be sending another message to the server that you (or a hacker using your account) are logging in again, so it brings up “unread” messages and doesn’t allow you to delete anything in the interest of security. If you are working on Mulberry and your computer crashes, you’ll also have this problem, because it told the server you logged in, but it never sent the message that you logged out. If this is the case, be patient, the problem will go away on its own.
Mulberry requires you to “subscribe” to mailboxes when you create them. Make sure you check the little box that says “subscribe when created” whenever you make a new mailbox. If you did accidentally create a mailbox without subscribing, right-click on the INBOX and select Display Hierarchy—New Display Hierarchy and when the small grey window appears, select “in entire hierarchy” from the second drop-down menu. Hit OK and all of your mailboxes will appear below your subscribed list. You can then right-click on the mailbox you want and choose “Subscribe.”
* OS X comes with a light e-mail client called Mail. It is generally faster than Mulberry and includes some unique features, such as automatic address look-up through the online directory (for instructions, see the CarlMUG site). The SCIC approves the use of Mail.
* Mozilla comes with an e-mail client called Thunderbird. The SCIC approves the use of Thunderbird.
* Windows comes with Outlook Express, a richly featured e-mail client. However, due to past security problems in this software (which make it easier to be affected by malware), the SCIC does not recommend it. If you wish to use Outlook Express [OutlookExpress] nonetheless, remember to run Windows Update frequently.
* Microsoft Office on both Windows and OS X comes with Outlook, an e-mail client that also has a built-in address book, calendar, and other organization features. However, for the same reasons as Outlook Express, the SCIC does not recommend the use of Outlook. Outlook has been crucial to the spread of many major worms and macro-viruses in recent years.
|
|
Edit menu
