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Picture Viewer is the default image viewing program on Windows computers.
Picture viewer is on all the PCs.
Does the printer just say “ready,” or is there an error message? If there is an error message, is it a 49.4CO2 service error or a Perform Printer Maintenance error? Is it out of, or low on, toner, paper? If it is a different type of hardware error message, try to fix it and if you cannot, please place an out of order sign on the printer, turn it off, and HEAT it.
If it is not a hardware problem and the file won’t print, make sure you have saved the document. Make sure you are logged in. If too many people are trying to print at once, a lot of jobs get sent to the print queue at roughly the same time and it can get blocked up. Picture viewer programs often have printing problems. Sometimes a file is too big for a printer’s memory. Images headed to a black and white printer should not be larger than 6.5 MB, and images headed to the color printer should not be larger than 15 MBs. This size problem happens most often with Acrobat (.pdf) files, which are huge. Trying printing the file one page at a time. TIFF files are also generally too big to print because TIFF is an uncompressed format. 150 ppi should be the maximum resolution for any image. Most should print at 75-120. Perhaps Acrobat is printing a pdf not created in its program. Try printing the pdf another way. Check the Ethernet cables. Restart the computer or printer if you need to plug in an Ethernet cable. Try moving to a different computer with a different OS. If none of these solutions fix the problem, there is probably something wrong with the file. If you can copy the contents to a new file, try that. Floppies get damaged very easily, so files on floppies often become corrupted and will not print.
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