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If you think you may have a port problem...
First find out if MANY MANY MANY people in your dorm/house are having problems with connectivity. If this is so, then the connection to a floor or dorm may be inactive and you should contact the SCIC so that Chris Dlugosz can be paged. If not, try to get a roommate or someone else on the floor who has connectivity attempt to connect with your port using their computer. If connection is successful, the problem is not with the port but rather with your computer or the cable. Try a known working cable and see how the connection works in order to further reduce the scope of the problem.
If it is unsuccessful, the problem may, indeed, be with the port. Another experiment is to move your computer to a port that is known to be working, such as your roommate's or a neighbor's. If this works the problem is most likely the port, but you need to make sure you’ve also eliminated the Ethernet cable variable. Swap your cable with one known to work. If after a cable swap you able to connect the problem is with the cable. Come to the SCIC and pick up a new cable.
If no cable works and you’ve tried other working computers on the same port and these don't work (or if the computer works on other ports), it is surely a port problem, call the SCIC so that a worker may HEAT it.
SCIC Workers- When you HEAT a port problem get the username and the exact port that is inactive. The port name is the letter d and then a number. Also, be sure the user is using a port with a star-sticker next to it. In any given room, there is only one active port per person, even though there is probably more jacks. If there are no active ports in the room or if the user wants to change which port is active, get the names of both the port they want inactivated and the one they want activated when you HEAT it.
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